UK GDPR Compliance

Dandy Fox Cleaning Services is committed to respecting your data protection rights under the UK General Data Protection Regulation (UK GDPR). This page explains how we comply with your rights as a data subject, even though we do not maintain a user registration system or store personal data in a database.

Scope and Applicability

The UK GDPR applies to the processing of personal data of individuals in the United Kingdom. While Dandy Fox Cleaning Services does not collect personal information through user accounts or forms, we may process limited personal data through website interactions such as contact form submissions, cookies used for analytics, and server log files.

Your Rights Under UK GDPR

Under the UK GDPR, you have the following rights:

• Right of access – You can request confirmation of whether we hold your personal data and receive a copy of it.
• Right to rectification – You can request correction of any inaccurate or incomplete personal data we hold about you.
• Right to erasure – You can request deletion of your personal data where there is no compelling reason for its continued processing.
• Right to restrict processing – You can ask us to limit how we use your data under certain conditions.
• Right to data portability – Where processing is based on consent or contract, you may request your data in a structured, commonly used format.
• Right to object – You can object to processing based on legitimate interests, including profiling.
• Right to withdraw consent – Where processing is based on consent, you may withdraw it at any time.

How We Comply

We do not store personal data in databases or customer profiles. Any personal data submitted via our contact form is used solely to respond to your inquiry and is deleted after 30 days unless you request otherwise. We use cookies for essential website functionality and anonymous analytics (Google Analytics) to improve our service. No personally identifiable information is stored in these cookies.

Data We Process

The only personal data we may process includes:

• Name and email address submitted via our contact form
• IP address and browser information collected via cookies for analytics (anonymised)
• Server log data (date, time, page visited) for security and performance monitoring

Legal Basis for Processing

Our processing of personal data is based on:

• Legitimate interest – To respond to your inquiries and improve our website performance
• Consent – For non-essential cookies, we obtain your consent via our cookie banner

How to Exercise Your Rights

To exercise any of your rights under the UK GDPR, please contact us by email at [email protected]. Include your full name, the right you wish to exercise, and any relevant details (e.g., email address used to contact us). We will respond without undue delay and within one month.

Response Timeframes

We aim to respond to all requests within one month of receipt. If your request is complex or numerous, we may extend this period by up to two additional months and will inform you within one month of the reason for the delay.

No Discrimination Policy

We will not deny you services, charge different prices, or provide a lower quality of service because you have exercised your data protection rights under the UK GDPR.

Updates and Changes

We may update this compliance page from time to time. Any changes will be posted here with an updated effective date. We recommend reviewing this page periodically.

Contact Information

If you have any questions about your rights under the UK GDPR or wish to make a complaint, please contact our Data Protection Contact:

Eamon Whitelock
Clifton Suspension Bridge, Bridge Road, Bristol BS8 3PA, United Kingdom
Email: [email protected]

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s independent supervisory authority for data protection: ico.org.uk.